Privacy Policy

Privacy Policy

Privacy Policy

Action Overhead Door & Supply values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://actionohd.com. By using the Website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Information you provide directly, such as your name, email address, phone number, or other contact details when you fill out forms, request a quote, or contact us.

Non-Personal Information: Data automatically collected through cookies and similar technologies, including your IP address, browser type, device information, and browsing behavior.

In addition, Action Overhead Door & Supply collects opt-in consent verbally from customers for SMS-based billing notifications. Customers may opt in:

  • In person at our physical location, to ask if they would like to receive SMS notifications.
  • Over a phone call, when customers call to register for the first time or update their contact details.

When opting in, customers will be informed of the following:

  • “Message and data rates may apply.”
  • “Message frequency may vary.”
  • “You can text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.”
  • Their phone number will not be shared with third parties for marketing or promotional purposes.

How We Use Your Information

We use the information we collect for purposes such as:

  • Responding to inquiries, service requests, or quote submissions.
  • Sending newsletters, updates, or promotional content (only with your consent).
  • Improving the functionality and content of our Website.
  • Analyzing Website usage and trends to enhance the user experience.
  • Ensuring compliance with applicable laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences.

Terms & Conditions:

By submitting this form and signing up for texts, you consent to receive text messages from Action Overhead Door & Supply, LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Action Overhead Door & Supply, LLC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating our Website or providing services.

Legal Authorities: If required to comply with legal obligations or protect our rights.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

Data Security

We implement reasonable security measures to protect your information. However, no system can guarantee complete security, and you use our Website at your own risk.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, updating, or deleting your data.
  • Opting out of marketing communications.
  • Restricting or objecting to certain data processing activities.

To exercise your rights, contact us at info@actionohd.com.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Action Overhead Door & Supply
Email: info@actionohd.com